Frequently Asked Questions

The website serves as a directory of vendors who offer support services related to scalp cooling and cold capping. The Facebook group remains a dedicated space for peer-to-peer support and does not allow vendor advertising.

Look for the "Certified Professional Capper" badge on their listing.

Please visit our 'Resources' page, where you can find our peer-to-peer support network on Facebook and a growing community of cancer support services.

Your listing will include your name and your preferred contact information (email and/or phone number).

Visitors can easily find you by using the search bar function or the drop-down filters to locate listings in their desired region.

All inquiries from website visitors should be directed to you directly using the contact information you provided in your public vendor profile.

Yes, if there are any changes you’d like to make to your contact information you can request this by submitting a request through the contact form on the website.

Yes, you can take your listing down at any time. After submitting a request through our contact form, you will receive an email confirmation. Please allow up to 48 hours for the removal to be processed. Please note that if you paid for your listing in advance, any remaining time will not be refunded upon removal.

Your listing may have been removed if we were unable to reach you after repeated attempts regarding a/an important matter(s). Non-payment: If you have not paid for your listing as agreed. Unresponsiveness: If we were unable to reach you after repeated attempts regarding important matters, such as inquiries from website visitors or requests from our team. Repeated complaints: If we received multiple complaints about your services. *Please note that any matters resulting in removal from the site will forfeit a refund.

Yes, you can still list your services even if you are not a certified Capper. However, listings from certified Cappers will be specially noted.

No, the Facebook group is strictly for peer-to-peer support among community members. Any attempts to advertise services within the group will result in removal from the group.

Please visit the 'Network Signup' page.